Frequently Asked Questions
Everything you need to know about shopping with Feat Store.
What is your standard shipping timeframe?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How can I return an item for an exchange or refund?
We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached. You can initiate a return through our online portal using your order number and email address.
What payment methods do you accept?
Feat Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy now, pay later options through Klarna and Afterpay.
How do I find the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite fitting garment to ensure the perfect fit.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on the destination and weight of your package.
Are your materials sustainably sourced?
At Feat Store, we prioritize quality and ethics. We work closely with manufacturers who adhere to fair labor practices and utilize organic or recycled materials whenever possible.